Refund & Cancellation
Policy
Welcome To Brandweel
1.Order Cancellation
Orders can be cancelled before they are dispatched from our warehouse. Once an order has been shipped, cancellation requests may not be accepted.
To request a cancellation, please contact us as soon as possible.
2.Returns & Refunds
If you receive a damaged, defective, or incorrect product, please notify us within 7 days of delivery.
To process your request, we may require:
Order number
Product photos
Description of the issue
After verification, eligible refunds will be processed to the original payment method within 5-7 business days.
3.Non-Refundable Situations
Refunds may not be granted if:
The product has been used or damaged by the customer.
The return request is made after the specified period.
The product was purchased during a non-refundable promotional campaign.
4.Contact Information
Website: www.brandweel.com
Email: royalproducts011@gmail.com
Phone: +91 9220397900
Address: 31-P/A-1, Plot No. E-2, Gali No. 3, Anand Parbat Industrial Area, Delhi - 110005, India